ENTRY LEVEL Telesales - Consumer Medical Device


The primary focus of the Telesales Associate (TSA) is to generate demand for our products and services through a mix of outbound calls, email generation, and inbound call processing.
Main Responsibilities:

  • Make outbound phone calls to prospects
  • Generate outbound emails to prospects
  • Answer inbound phone calls as required
  • Present company’s solutions over the phone & via emails as needed
  • Achieve and maintain monthly performance metrics
  • Qualify prospects turning leads over to the appropriate customer service representative
  • Effectively utilize dBase (i.e., internal CRM system) for lead follow-up, pipeline management, forecasting, and opportunity tracking
  • Keep comprehensive and accurate notes within Base
  • Provide timely data and customer information to the organization to assist in developing policies and programs to help drive sales
  • Identify sales trends and provide management with updates
  • Demonstrates the desire and ability to learn company databases and software in addition to learning the features of all company products and services
  • Perform other miscellaneous and related duties as required or requested

Reports To:

Telesales Supervisor

Primary People Contacts:

  • Customer Service Representatives
  • Order Entry team
  • Marketing team
  • Production staff
  • Management
  • Prospects
  • Customers

Behavioral Traits, Attitudes and Skills Required:

  • Extrovert / Outgoing
  • Personable
  • Quick learner / adaptable
  • Self-starter (can work with minimal supervision)
  • Works well in a team environment
  • Excellent communication skills, both oral and written
  • Attention to detail
  • Ability to handle multiple tasks and priorities
  • Ability to consistently meet deadlines
  • Experience dealing with all types of people

Prerequisites (Education, Experience):

  • One or more years of outbound telesales experience
  • Experience and compassion with talking to individuals with physical ailments and mobility issues
  • Medical device sales experience, nice to have
  • Bachelor’s Degree in sales or marketing preferred
  • Familiar with CRM / Call Center Software preferred
  • Microsoft Office proficient

Performance Measurement Criteria:

  • Number of outbound calls made vs. target
  • Number of prospects converted to leads vs. target

Compensation and Benefits:

  • Starting base salary $27,000, plus commission expected first year (low and high range). $35k – $38k total compensation achievable during first year. Higher earnings expected in following years.
  • Full benefits package, including health, dental, vision, life insurance, PTO and retirement plan.

Interested?  Call us to learn more, or email your resume with cover letter of interest (in confidence) to:  jobs@teleprogroup.com


We’ll be in touch promptly.

Apply now

Position: ENTRY LEVEL Telesales - Consumer Medical Device

Thank you for submitting your application. We will contact you shortly!

Employment Type
Job Location
Dekalb, IL, 60115
Base Salary
$ 35,000 - $ 38,000
Date posted
December 7, 2018
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