Outbound Telesales Representatives
A rapidly growing, online/mail order catalog company expanding its team of Telesales Representatives (TSRs) in 2020 for a new call center in Aurora, IL.
If you have call center experience in which you have proactively called on customers to place their orders, we want to hear from you!
We have several positions available on a full-time basis with training sessions scheduled during the month of February, so please get in touch for planning and serious consideration.
- Outbound calling to customers who have made inquiries online, via mail order form, or as voice message requests who are seeking further information
- Listening carefully to customer concerns, probing and clarifying their requirements, and making best recommendations for products that address specific customer needs
- Cultivating customers on a relationship with the company that requires timely follow-up “check-ins” and other scheduled customer care initiatives (ie, you’re not just fulfilling a one-time sale)
- 1+ year of call center experience (outbound)
- Clear, pleasant speaking voice; good command of oral and written English
- Efficient data entry skills and the ability to enter data accurately while on the phone with customers
- Experience with the MS Office Suite (Word, Outlook) and order entry systems/databases
- Innate desire to help others
- Good work ethic with a solid work history
- Ability to work in a structured, team-based telesales/service environment, especially during periods of peak activity
- Base pay of $14.00 – $17.00 per hour, plus commissions ($40k – $45k first year)
- Full benefits package, including health, dental, vision, life insurance, PTO and retirement plan.
- Daytime position, Monday – Friday, with some daytime Saturday hours required.
- Full-time schedule (40 hours per week, no overtime), though a part-time schedule may be accommodated depending on availability
- Opportunity for advancement to Team Lead or Supervisory position
To learn more, please reply with resume and note of introduction to: firstname.lastname@example.org and we will call you promptly. Thank you for your interest.